Il web 2.0 e le biblioteche secondo OCLC

Il numero 2/2006 della newsletter di OCLC riserva la storia di copertina al web 2.0 e alle sue ricadute sul mondo delle biblioteche e, con il titolo Web 2.0: where will the next generation web take libraries?, affronta gli snodi principali nei quali si articola la riflessione biblioteconomico-informatica sulla realtà del 2.0.

“In Web 2.0, the Web becomes the center of a new digital lifestyle that changes our culture and touches every aspect of our lives. The Web moves from simply being sites and search engines to a shared network space that drives work, research, education, entertainment and social activities—essentially everything people do. You and your mobile and nonmobile devices—PDA, MP3, laptop, cell phone, camera, PC, TV, etc.—are always online, connected to one another and to the Web.”

Numerosi gli interventi, tra cui quello imperdibile di Michael Stephens che delinea il profilo del bibliotecario 2.0 attraverso alcuni requisiti-chiave:

  • Librarians 2.0 plans for their users – This librarian bases all planning and proposals for services, materials and outreach on user needs and wants. User-centered libraries breakdown barriers and allow users access wherever they are. (…) This librarian does not create policies and procedures that impede users’ access to the library. This librarian tells users how resources and funds will be expended. Decisions and plans are discussed in open forums and comments are answered. This makes the library transparent.
  • Librarian 2.0 embraces Web 2.0 tools – This librarian recognizes how services might be enhanced by the Read/Write web and how new services might be born in a climate of collaboration. This librarian uses Instant Messaging to meet users in their space online, builds Weblogs and wikis as resources to further the mission of the library, and mashes up content via API (Application Program Interface) to build useful Web sites. (…)
  • Librarian 2.0 controls technolust – This librarian does not buy technology for the sake of technology. “Techno-worship” does not exist here. Without a firm foundation in the mission and goals of the institution, new technologies are not implemented for the sake of coolness and status. Technology is put to the test: Does it meet the users need in a new or improved way? (…)
  • Librarian 2.0 makes good, yet fast decisions – This librarian recognizes how quickly the world and library users change with advancing technology. Project timelines that stretch on for months simply do not work in Library 2.0 thinking. Perpetual beta works well for the library’s Web presence. This librarian redesigns for ease of use, user involvement and easily added/re-configured pieces. This librarian brings evidence to the table for planning sessions and decision making, such as recent studies from Pew, articles from professional and scholarly journals and a synthesis of on topic postings from the biblioblogosphere.
  • Librarian 2.0 is a trendspotter – (…) This librarian uses the Cluetrain Manifesto and realizes that networked markets are library users as well and that honest, human conversations need to take place within their institution, virtually and in physical space. This librarian reads outside the profession and watches for the impact of technology on users and new thinking on business, because it is, in fact, related.
  • Librarian 2.0 gets content – This librarian understands that the future of libraries will be guided by how users access, consume and create content. Content is a conversation as well and librarians should participate. (…)”

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